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At ZZvibe (“we,” “us,” or “our”), your privacy is our top priority. This policy details how we collect, use, store, share, and protect your personal data across all ZZvibe services, including website, apps, APIs, forums, messaging, marketplace features, and live events (collectively, the “Services”).
We never sell, trade, or transfer your personal data to third parties without explicit consent. All data practices are designed for transparency, security, and regulatory compliance.
By using ZZvibe, you consent to the terms of this Privacy Policy and our compliance framework.
ZZvibe operates as an independent data controller responsible for all personal data processing activities.
Contact:
Email: support@zzvibe.com
Mailing Address: [Company Address, if applicable]
We collect only necessary information for operational, legal, and user experience purposes.
Name, email, username, profile data, and voluntary submissions.
Payment details (processed securely via third-party payment providers).
Login activity, device type, browser information, IP address.
Service interaction logs for analytics and platform improvement.
Privacy-friendly cookies for authentication, session management, and essential features.
No third-party cross-site tracking.
Users can manage cookie preferences in account settings.
Content posted on forums, messages, marketplace, or shared media.
License granted to ZZvibe for operation, promotion, and improvement of Services.
Your data is used strictly for platform operations and improvement:
✅ Account management and authentication.
✅ Secure payment processing and subscription management.
✅ Service optimization and analytics.
✅ Customer support and communication of critical updates.
✅ Fraud prevention, platform security, and abuse detection.
❌ We do not use your data for targeted advertising, external profiling, or sale to third parties.
We only share data under the following conditions:
Legal obligation or court order.
Explicit user consent.
Integration with approved third-party services for payments, analytics, or platform features.
Third-party integration compliance:
Payment processors must comply with PCI DSS.
Analytics or partner platforms must adhere to equivalent privacy standards.
ZZvibe is not responsible for third-party breaches but maintains contractual safeguards.
Personal data is retained only as long as necessary to provide services or meet legal obligations.
User-requested deletions are processed within 30 days and fully removed from live systems; anonymized data may remain for analytics.
Logs of deletions, changes, and access are retained for audit purposes in compliance with GDPR/CCPA.
Access your data.
Correct inaccuracies.
Delete your data (“right to be forgotten”).
Restrict processing.
Receive data in machine-readable format.
Withdraw consent where applicable.
Right to data portability.
Right to lodge complaint with supervisory authority.
Right to opt-out of sale (though ZZvibe does not sell data).
Right to non-discrimination.
Right to request disclosure of personal information collected.
Exercise rights via: support@zzvibe.com
User submits deletion request via Help Portal or email.
ZZvibe verifies identity (ID proof if needed).
Deletion executed within 30 days.
Confirmation sent to user.
Deletion logged for audit.
User requests access/deletion.
Verify residency in California.
Provide data within 45 days.
Log request and response for compliance.
Encryption: All sensitive data stored encrypted (AES-256 or equivalent).
Secure Transmission: TLS/SSL for all network communication.
Monitoring: Real-time detection for unauthorized access attempts.
Incident Response: Immediate investigation, notification, and remediation within 72 hours for confirmed breaches.
User Responsibilities:
Secure passwords and use 2FA.
Report suspicious activity immediately via Help Portal.
Under 18s may only access Services with parental consent.
ZZvibe does not knowingly collect data from minors in violation of applicable law.
Users retain ownership of UGC but grant ZZvibe a worldwide, royalty-free, sublicensable license for operation, promotion, and improvement.
Content must not infringe third-party intellectual property.
Repeat violations may result in progressive sanctions: warning → temporary suspension → permanent ban.
Only registered developers may access APIs.
API use requires compliance with Developer Guidelines and Privacy Policy.
Prohibited: scraping, excessive calls, resale of API data, sharing API keys.
Security incidents must be reported within 24 hours.
Misuse sanctions: warning → temporary key suspension → permanent revocation + potential legal action.
Identify breach and affected users.
Notify within 72 hours or per local law.
Advise security actions (password reset, 2FA, etc.).
Log incident for compliance and audit purposes.
All critical actions (login, deletion, payment, content moderation) are logged.
Logs are encrypted and stored securely.
Audit logs support GDPR/CCPA compliance and legal investigations.
Users outside Denmark must comply with local data protection, payment, tax, and consumer laws.
ZZvibe may restrict access to services or payments if prohibited under local law.
ZZvibe may update this policy at any time.
Significant changes are communicated via email, platform notification, and Help Portal.
Continued use of Services constitutes acceptance of updated policy.
For privacy, data access, or deletion requests:
support@zzvibe.com
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